Travis Medical Centre

“Well-being, together |
Waiora, tahi”

Travis Medical Centre is a friendly general practice dedicated to providing the highest quality care possible to you and your family, to ensure total peace of mind.

Email:

reception@travismedical.co.nz

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Opening Hours

  • Monday 8:00am – 5:00pm
  • Tuesday 8:00am – 5:00pm
  • Wednesday 8:00am – 5:00pm
  • Thursday 8:00am – 5:00pm
  • Friday 8:00am – 5:00pm
  • Closed Saturday & Sunday 

“Well-being, together | Waiora, tahi”

WELCOME TO TRAVIS MEDICAL CENTRE

Travis Medical Centre is a friendly general practice dedicated to providing the highest quality care possible to you and your family, to ensure total peace of mind.

VALUES

R

Quality:

Delivering high quality care to out patients and community.
To strive for continuous improvement in everything we do.

R

Connection:

Working together in partnership across the community and within our team.
R

Respect:

To always show respect for each other, our staff, our patients and our community.
R

Trust:

To be both trusted and trustworthy.

WHAKATAUKI

He waka eke noa | We’re all in this together.

DNA - Did not attend

Appointment Policy Reminder

Appointments at our clinic are in high demand. If you are unable to attend your scheduled appointment, please give us at least 2 hours’ notice so we can offer the slot to someone else in need.

If you do not attend your appointment without prior notice, a $20 fee will apply.

This policy applies to both children and adults.

We understand that emergencies happen, but repeated non-attendance affects everyone. Please be considerate and help us provide timely care to all our patients.

Thank you for your cooperation.

 

Patient Portal

Important Update:

We are excited to launch MyIndici, our new online health portal.

Please make sure to register on the MyIndici portal to access your medical records, appointments, and other services.

To get started:

Click on the link below to create your account:
https://myindici.co.nz/Account/RegistrationIndici?ID=F3C36D91-2DE8-49C4-AC01-FC052BD47886

MyIndici

  • Easy to download and register
  • Book and manage appointments quickly
  • Request repeat prescriptions
  • View lab test results and consultation notes
  • Access a summary of your health information
  • Receive notification reminders for appointments, as well as updates on the status of your prescription request
  • Passcode, touch/facial recognition – no more forgetting your username and password!
  • Available on both Android and iOS

 

Managing Seasonal Illness

Cold and Flu

To help us care for those most in need, please review these trusted resources before booking an appointment. They provide self-care tips, guidance on when to seek medical help, and options for care if we’re busy or you’re away from home:

  • Bpac: Managing colds & flu – practical advice on viral illness and symptoms to watch for.

  • Your Best Care – information on virtual care, pharmacies, and Healthline (0800 611 116, free 24/7).

  • Healthify – reliable health topics, medicines, and self-care resources.

  • Practice Plus – easy access to after-hours and virtual GP appointments.

Your understanding helps us support all our patients safely and quickly.

 

Email:

reception@travismc.
pegasus.net.nz

ZERO TOLERANCE POLICY

We are here to assist you and your family achieve your health and wellbeing goals.

The practice has a ZERO TOLERANCE approach to any verbal, aggressive or violent abuse and behaviour towards staff or patients.  If a patient or any person who attends an appointment at the practice is abusive or aggressive towards staff and/or other patients, you may be removed from our enrolled patients list.

Ear Clinic Open! 🦻

 Relief is just an appointment away.

Nurse Jo uses the latest technology to safely and gently remove ear wax.


Common symptoms of ear wax build-up:

  • Earache

  • Hearing loss

  • Itchiness in or around the ear

  • Vertigo (dizziness)

  • Ear infections


📌 Available to enrolled and non-enrolled patients!
📞 Call 03 388 9686 to book, or book online through our patient portal.

GP/NP work days

  • David Pilbrow works : Monday, Wednesday (am), Thursday and Friday
  • Katey Yeowart works : Tuesday, Wednesday and Friday
  • Cameron Bell works : Monday, Wednesday (am) Thursday and Friday
  • Arthur Collins works : Monday (pm), Tuesday (am) and Wednesday
  • Lauren Teape works: Monday, Tuesday, Thursday (am) and Friday
  • Shona Logue works:  Monday,  Wednesday and Thursday 
  • Mark Santry works Monday, Tuesday and Friday
  • Sue Price works works Tuesday, Thursday and Friday morning.

 

Privacy

Our practice is committed to meeting our obligations under the Health Information Privacy Code (HIPC) to protect the privacy of your health information.  To ensure that we meet our obligations we have:

  • trained our staff in the Health Information Privacy Code
  • appointed a privacy officer.  The privacy officer for our practice is Sue Allen.  If you wish to speak to her, please contact reception.
  • developed a privacy policy for our practice
  • have available a privacy brochure “Your health information, Know your privacy rights”.

For further information you can contact the Office of the Privacy Commissioner on 0800 803 909 or go to the website www.privacy.org.nz

Please note that this practice is contributing to, and accessing healthcare information from HealthOne –

What is HealthOne?

HealthOne is a South Island based secure electronic record that allows registered healthcare providers directly involved in your healthcare, to quickly access information such as your test results, allergies, medications, GP summaries and hospital information. HealthOne strictly adheres to the principles of the Privacy Act 2020 as well as the Rules set out in the Health Information Privacy Code 2020.  Access is only possible via an approved highly secure healthcare information network which is regularly audited and tested.  Privacy auditing is used to check that only those directly involved in your care are accessing your information.  To find out more about HealthOne please visit https://healthone.org.nz/.  Please note that you are entitled to restrict the sharing of your healthcare records by contacting 0508 837 872 or emailing HealthOne.privacy@pegasus.health.nz