“Well-being, together | Waiora, tahi”
We are in delta level 2
WE ARE A COVID-19 VACCINATION PRACTICE … we have an appointment-based clinic every Thursday morning. Please ring the practice to book or discuss.
From Wednesday 8 September 2021 we have moved to Level 2 and can return to some of our normal services but with some restrictions – this important so we can maintain your safety and the safety of our staff. Thank you for working with us during this time.
If you have respiratory symptoms (coughing, breathing problems, fever cold and flu symptoms or COVID-19 concerns please STAY AT HOME and telephone us.
During Levels 3 and 4 we have found that telephone consultations have worked well in many situations and we will continue to offer these when appropriate. Many of our patients have enjoyed the convenience and flexibility of telephone consultations. Please be aware normal charging applies to telephone consults.
We will be maintaining 2 metre distancing where possible and will only have 10 patients in the practice waiting area at any one time. You may be asked to wait in your car, or you may prefer to wait in your car. If you do wish to wait in your car please phone the practice when you arrive so we know you are here.
Please come alone if possible, as we need to keep numbers in our reception to 10 people only at one time; this includes children, partners, family members etc.
Please sanitise your hands when entering the practice.
It is compulsory to QR scan when entering the practice – if you do not have use the QR scanning ap please manually record your name, date of arrival and date of departure in the log book at reception.
Everyone who enters the practice must wear a face mask unless you have a medical exemption to do so. Please understand a face mask is a specific item, using your collar or neck of jersey is not sufficient and you will be asked to wear a face mask.
If you don’t have a face mask we will provide you with one.
Refusal to wear a face mask, unless due to medical exemption, will result in the cancellation of your appointment and you will be requested to leave the practice.
Thank you for working with us to achieve a safe practice – we are keen to continue to provide the highest standard of care that we can in these different times.
Prescriptions will NOT be available for collection from the practice; they will be sent directly to your pharmacy of choice.
If you are not on our patient portal, CONNECTMED, we strongly recommend registering for this – you are able to book online (telephone consultations during Level 4), order repeat prescriptions and see other information about your healthcare. Please discuss with our administration team.
If you have any concerns you can ring the COVID-19 Healthline, 0800 358 5453. Or you may wish to look at www.health.govt.nz/covid-19-mental-wellbeing.
IMPORTANT REMINDER – hand hygiene and cough hygiene critical during this time; please also close toilet lid before flushing.
If you have respiratory symptoms you can go directly to a CBAC for COVID testing; you do not have to come to the practice first. Refer the Ministry of Health website for CBACs in Christchurch; the closest to us is the Whanau Ora Community Clinic, 250 Pages Road, Wainoni, Christchurch. Please self isolate until you receive a negative test result.